Frequently Asked Questions

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GENERAL POWDERFALL QUESTIONS

When is Powderfall?
Powderfall is Wednesday, April 3rd, through the evening of Saturday, April 6th, 2019. 

 

Where is Powderfall?
Snowbird and the iconic ski in-ski out Cliff Lodge will host the Powderfall event and classes. Experience some of the greatest skiing in North America at this legendary resort. Join us for an incredible experience of fun, learning, and camaraderie with patrollers from all over!

 

When does Powderfall registration open and close?
Registration opens mid-July and closes February 15th, 2019. Make sure you register early to score a free speed lite Deuter Speed Lite pack filled with swag, limited to the first 300 registrants! Please check the Facebook page, Powderfall website, and your email for the official registration launch date. The official date registration will open will be announced in June. 

 

Is Powderfall the same as Patroller Education Conference (PEC)? 
Powderfall combines the best items from PEC and adds to them. Powderfall includes some of the educational clinics from PEC and adds NSP partner demos and booths with deals and new equipment, PSIA Demo Team (current and past) clinics, NSAA sessions and other sessions you won’t see anywhere else.  Another major difference is Powderfall is open to members, family and friends.   

 

Tell me about the Snowbird lift tickets available during registration.
Lift tickets can be used starting March 30th and ending April 8th, 2019. All participants must purchase lift tickets through the Powderfall registration prior to February 15th, 2019. Lift tickets are good within the 10-day period of use between March 30th and April 8th. Participants may purchase lift tickets in day increments between 3 and 10 days. Lift tickets will be given on a card at registration check-in with pre-loaded days. 

Only Powderfall registrants may purchase discounted Snowbird lift tickets through the Powderfall registration website prior to February 15th. 

 

I want to come early and/or stay late; what are my options?
Powderfall registrants are welcome to come early and ski extra days on their own. The Cliff Lodge is honoring the $159 rate between 3/29/19 through 4/9/19. Discounted Powderfall lift tickets will only be available to pick up and use between 3/30/19 through 4/8/19. Please check back to the website later for more information on how to pick up your lift tickets.  

 

When is onsite registration? 
The exact times will be announced closer to the Powderfall, but registration check-in will be available starting March 30th.

 

Should I bring my kids?
Kids are more than welcome to attend. 

 

WHAT IS DIFFERENT THIS YEAR?

Is Powderfall an extra day, or is that a typo?
It isn’t a typo. Powderfall will start Wednesday evening and host events through Saturday evening.
 

What is going on Wednesday evening?
Powderfall will open up with a welcome ceremony and dinner. Please plan to attend; it will be fun!
 

The registration pricing looks different?
Yes, this year there is a set price for registration and for lift tickets. This allows those who do not plan to ski but, have a Snowbird Pass or an IKON Pass, to use their passes and not pay for lift tickets at registration.  

 

Did the overall price increase? 
Yes, with the added day, more sessions and a welcome ceremony/dinner, the price did increase slightly.  However, every attempt was made to continue to make Powderfall affordable and include everything participants have come to expect. 

 

When will sessions be offered?
Powderfall sessions will start Thursday morning and run through Saturday afternoon. However, another change will be sessions that are not on hill for credit will only be offered from 7 a.m. to 10 a.m. and 2 p.m. to 5 p.m.. This will allow everyone to get some turns between 10 a.m. to 2 p.m.. This year we will include ski “meetups” starting at 10:30 a.m. for folks that want to ski similar terrain and get to know each other. 

 

How many people can register? 
We have spots for 750 registrants, which seems like a ton, but it is only 100 folks more than Powderfall 2017 that had a waitlist.  So if you would like to attend, make sure you register as quickly as possible. 
 

REGISTRATION QUESTIONS

How do I register?
NSP will announce the official registration open date in June 2018 via Facebook, www.nsp.org, www.powderfall.com, and in member email blasts. Please continue to check those resources for a link to the registration site. The link to register will be posted and available in July 2018. 

 

How will I know what classes I signed up for when I arrive to Powderfall? 
Each registrant’s schedule will be printed on the back of their registration badge, which will be received at check-in. Closer to Powderfall, in March 2019, a Powderfall app will be available to download with drop-in class offerings. The app will be promoted and available for download in March 2019. 

 

How much is registration? 
We will have early bird registration and standard registration. Please see below.

 

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**Note: A 3% credit card processing fee will be applied to your total during checkout. To avoid fees, groups larger than 10 may mail in a check to pay for registration. Groups larger than 10 will need to notify the Powderfall Event Planner before mailing in check and fill out a group registration form.

What is the additional adult discount?
The first adult registration of a group is full price, but every following adult registration will receive the additional adult discount price, if purchased at the same time. 

 

What is included in registration? 
Registration includes the ability to attend educational courses, exhibit hall, sessions and PSIA Demo Team clinics*, the 2019/2020 partner equipment, win prizes, and participate in various patroller challenges. Your registration also includes three evening receptions and camaraderie with fellow patrollers and their families from all around the country. The first 300 to register will also receive a Dueter Speed Lite backpack filled with NSP partner swag. (*Extra costs associated with the PSIA Demo Team clinics.)

 

Who can register?
We encourage everyone to register and participate in this event. This includes patrollers, associates, alumni, mountain hosts, young adult patrollers, family members, and friends. Most courses and sessions are available to everyone, but some will be specifically for patrollers. The registration will clearly identify each course and who is able to participate.

 

What is the Powderfall registration cancellation policy?
5% of your total Powderfall registration amount will be deducted from your total refund upon cancellation before January 1, 2019. 20% will be deducted from  your refund from January 1, 2019 – February 15, 2019. The cancellation cut-off is February 15th, 2019. No refunds after this point or for no-shows.

 

VENUE QUESTIONS

Where do I stay?
NSP recommends staying at the iconic ski-in/ski-out Cliff Lodge located in Snowbird for the discounted room rate of $159. The Cliff Lodge offers high-speed internet, pool, hot tubs, fitness room, laundry facilities, on-site ski rental and complimentary ski lockers for convenience. Come enjoy ski-in/ski-out convenience at a luxurious resort! Not only is the $159 an incredible price for an iconic ski- in/ski-out hotel, but you also will not be charged the resort fee of $25.  

 

Where is the conference center compared to the hotel? 
The Cliff Lodge will host all the indoor sessions for Powderfall.  So you don’t even need to leave the building to attend sessions, unless they are on the hill.  ☺

 

How do I book my room?
Starting in July, there will be a link and a code on www.powderfall.com with hotel booking information.

 

If I drive, what is the cost of parking? 
Free self-parking or valet parking is $12 per vehicle per day (subject to change).

 

What is the hotel cancellation policy?
The guest reservation lodging deposit is fully refundable up to thirty days prior to the arrival date. Reservations cancelled 15-29 days prior to the arrival date will be charged two nights lodging, taxes and fees. Reservations cancelled within 14 days prior to the arrival date are fully non-refundable. No-shows, delayed arrivals and early departures are considered cancellations, resulting in a non-refundable charge for the entire reservation.

 

CLINIC, DEMO AND EVENING RECEPTION QUESTIONS

What does it mean to demo partner equipment?
Take a break from the clinics and spend an entire day Friday or Saturday testing the latest gear from NSP partners. Ever want to ski in a pair of boots before you buy them, or talk to a ski company rep about the perfect set of skis specifically for you and have the ability to go try them? NSP partners will have their 2019/2020 ski equipment for you to try before it hits stores in fall 2019. Try skis, snowboards, boots, poles, bindings, and even some soft goods and see what fits you best. There will be limited equipment from each company, therefore, in order for all Powderfall attendees to have a chance to demo all the gear, you will be asked to only take each piece of equipment out for 1 to 2 runs, or less than one hour. This demo is limited to participants 16 and older.

 

Why should I visit the exhibits?
Everyone likes a great deal, free stuff, and wants to be "in the know." Come to the Cliff Lodge ballroom Thursday and Friday evening to visit NSP Partner Booths for amazing deals on gear, free giveaways, and to talk with NSP partner companies about what they offer on the NSP Pro Deals Page and NSP Online Store. 

 

What clinics are available?
Clinics included with the Powderfall registration from each of the national programs. To learn more about all the offerings, visit our registration site coming in July 2019.

 

TRAVEL TO SNOWBIRD UTAH QUESTIONS

How far is Salt Lake City Airport to Snowbird, Utah?
29 miles.

 

What are the transportation options from Salt Lake City airport to Snowbird? 
Snowbird offers roundtrip shuttle service for only $78 or $42 each way. Please book ahead. The cost will be higher for walk-ups. Arrange shuttle service while booking your lodging through Snowbird Central Reservations 800-453-3000. Cancellations received within 48 hours of arrival are non-refundable. Driver gratuity not included in price. Prices are subject to change.

 

The Salt Lake City airport also has many car rental companies, including Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. 

 

THE CLIFF LODGE HOTEL QUESTIONS

How do I book my stay?
On www.powderfall.com click on Venue then click on The Cliff Lodge. You will have the option to call in a reservation or book online. Subject to availability and must book by February 19th, 2019.

 

What is due upon making a hotel reservation?
A two-night deposit per room is required at the time the reservation is made for individual call in reservations. If reservations are made via website, the entire stay will be charged at the time of making the reservation.

 

When are room reservations due?
You must make your hotel room reservation by February 15th, 2019 to receive the group discount rate and waived resort fee.

 

When is check-in and checkout?
Check-in time begins at  4 p.m. and is guaranteed by 6 p.m. Snowbird will make every effort to check guests in prior to that time as rooms become available. Checkout time is  11 a.m. Luggage storage is available through the bell service for guests. 

 

Why is there a $50 charge at check-in for each night?
Photo ID is required at check-in along with a credit card, which will be authorized for minimum amount of $50.00 per night to guarantee payment of any incidentals. As long as no incidentals occur the $50 per night will be refunded.

 

Is there an onsite Spa?
Yes! The Cliff Lodge has a tranquil spa with incredible views and rejuvenating treatments. The Cliff Lodge spa offers Powderfall attendees 50% off the access fee to enjoy the spa amenities which include solarium, eucalyptus steam room, dry sauna, rooftop pool and hot tub, an extensive fitness room, and morning/afternoon yoga classes. An optional $5 robe/slipper daily rental is available and can be charged to the guests’ room. The Cliff Spa will provide Powderfall attendees with 20% off select spa treatments

 

Is there Wi-Fi?
Yes, there is complementary Wi-Fi in all hotel rooms and the meeting rooms. 

 

Are there different style suites and penthouses?
No, unfortunately there is not, however, the rooms are beautiful, comfortable and at a steep discount. They offer king or double queens.  Almost all of the rooms are double queen, so if you would like a king room, please book early.

 

 

OTHER QUESTIONS

Is rental equipment offered at a discount?
For added convenience, leave your equipment at home and rent from one of Snowbird’s rental outlets at 30% off. Snowbird rental outlets include Cliff Sports, Snowbird Sports, and Creekside Sports. One coupon per person may be used on multiple days during March 30th through April 8th, 2019. Valid only with presentation of NSP conference badge or hotel room registration card bearing the NSP group block name. Discount cannot be combined with any other discounts or offers and may not be used toward equipment repair or tuning.

 

How does purchasing discount lift tickets work?
Lift tickets will be offered through the Powderfall registration site. YOU MUST PURCHASE IN ADVANCE BY FEBRUARY 15th, 2019. TICKETS WILL NOT BE AVAILABLE TO PURCHASE AT SNOWBIRD FOR THE DISCOUNTED POWDERFALL RATE! Tickets will be available for 3 or more days, up to 10 days. Day tickets are not available at the Powderfall discount price. Discounted Powderfall lift tickets will only be available to pick up and use between 3/30/19 through 4/8/19. Please check back to the Powderfall website later for more information on how to pick up your ski lift tickets.  

Alta-bird tickets are not included in the Snowbird lift ticket prices but attendees are welcome to pay an upgrade fee for an Alta-bird ticket at the lift ticket window. Extra costs to ski Alta are $38 per day for adults; children 12 and under are $29 per day; prices subject to change. Free transportation available between Snowbird and Alta.

Beginners: Chickadee lift for beginners is available at a reduced price. Price has not yet been announced but will be available for pick up at the Snowbird lift ticket window. For comparison purposes, 2017/18 price ranged $29-$32 per day. 

 

Kids 6 and under SKI FREE! Must pick up their lift tickets at the Snowbird lift ticket window.

 

Please note, NO WALK UP DISCOUNTS on lift tickets. Must be purchased in advance through Powderfall.com by February 19, 2019!

 

Does Snowbird offer ski and snowboard lessons?
Yes, Snowbird offers a variety of lessons for all levels. Please book online. 

 

Does Snowbird offer child care?
Yes, between ages 6 weeks to 12 years old. Please book online.